News | February 18, 2009

Struggling Economy Will Slow The Growth Of Voice Over IP (VOIP) In US Business Markets

The struggling economy will slow the growth of Voice over IP (VoIP), but deployments remain wide-ranging at mitigated levels, reports In-Stat. Slightly more than one in three US businesses that have deployed VoIP use it exclusively. Many more businesses use VoIP as a partial voice solution. US businesses are also beginning to embrace voice-enabled IM capabilities, particularly among younger workers.

"IP continues to be a partial voice solution for most businesses with VoIP, particularly among larger businesses," says David Lemelin, In-Stat analyst. "Therefore, there is significant room for growth even among businesses that have already adopted it."

Recent research by In-Stat found the following:

  • 32% of Enterprise size businesses say the economic situation has slowed their VoIP deployment plans.
  • Broadband IP Telephony remains the most common carrier-based business VoIP solution with revenues exceeding $1.1Bin 2008, compared to $857Mfor hosted IP Centrex service within the US.
  • Adoption varies significantly by size of business, with Enterprise businesses preferring a partial deployment, while SOHO businesses are more likely to go IP-only.
  • 13% of US businesses use both carrier-based and premises-based IP solutions.

Digital visual interface (DVI) and high-definition multimedia interface (HDMI), are related, high-bandwidth, unidirectional, uncompressed digital interface standards.

The research, "2008 US Business VoIP Overview: Stick to Fundamentals" (#IN0803971CT), covers the US business market for VoIP. The report analyzes and provides detailed end-user survey data by size of business for the following:

  • The key factors driving or impeding VoIP adoption
  • The impact of a slowing economy
  • Carrier versus premise-based solutions
  • Installed Vendor Market share
  • The multiple flavors of IP finding roots in the US business market

Revised line/seat and revenue forecasts through 2012 for Hosted IP Centrex and broadband IP telephony within the US are provided, along with a worldwide IP PBX line forecast. For more information visit http://www.in-stat.com

About In-Stat
Technology vendors, service providers, technology professionals and market specialists, worldwide, rely on In-Stat's experienced staff and in-depth research to support critical business, product and technology decisions. In-Stat's insights are derived from both a deep technology understanding and comprehensive research, which examines each segment of the value chain for each market. Regular and ongoing end-user demand and primary research surveys underpin much of the analysis, enabling In-Stat to provide incisive market knowledge and guidance on future market opportunities via syndicated research products, custom consulting, and advisory services.

In-Stat is a strategic segment of the $9BReed Elsevier global information network, with access to an expansive worldwide electronic network, extensive technology databases and well-informed personnel. As a member of Reed Business Information, In-Stat is a division of the largest business-to-business publisher in the U.S.

SOURCE: In-Stat